Project Manager ( with CRM Implementation)

Ukraine
Full Time
Managers
Mid Level

We are currently looking for an experienced Middle Project Manager to lead a CRM implementation project based on the Creatio platform. This position involves close collaboration with both LaSoft specialists and the client’s internal team.

As a Project Manager, you will lead the implementation of a new CRM system from scratch using Creatio (low-code / no-code) technology. 

This role requires strong organizational, analytical, and communication skills — you’ll act as a bridge between business needs and technical execution, ensuring that both sides remain aligned toward a scalable and maintainable CRM solution.

 

You’ll be responsible for:

  • Coordinating requirements between business stakeholders, technical experts, and the client’s internal Creatio team;
  • Defining and maintaining the project roadmap and delivery plan;
  • Managing the balance between no-code customization and custom development where platform limitations arise;
  • Ensuring transparent communication, timely delivery, and consistent quality throughout the implementation process.

Requirements:

  • 3+ years of IT project management experience, ideally in an outsourcing or system integration environment;
  • Solid understanding of project management methodologies (Agile, Scrum, Kanban, Waterfall);
  • Proven experience leading complex system implementation projects (ERP, CRM, or enterprise-grade software);
  • Familiarity with tools such as Jira, Confluence, Figma, etc.;
  • Strong communication, negotiation, and documentation skills;
  • Ability to manage cross-functional teams and work effectively with both technical and business stakeholders;
  • English proficiency at B1+ (strong intermediate) level or higher.

Would Be a Plus:

  • Experience with Creatio, Salesforce, or similar CRM platforms;
  • Background in business analysis or process automation projects;

Personal Qualities:

  • Curious, analytical mindset and desire to learn new tools and methodologies;
  • Strong sense of ownership and accountability for project outcomes;
  • Excellent interpersonal skills and ability to build trust within a distributed team;
  • Values transparency, reliability, and proactive communication.

We Offer:

  • Full-time, long-term cooperation with a friendly and professional team;
  • Remote or hybrid work options with flexible hours;
  • Competitive compensation based on your skills and experience;
  • 18 days of paid vacation and 5 paid sick days;
  • Opportunities for career growth and professional development;
  • Free English classes, regular performance reviews, and access to internal knowledge-sharing programs.
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